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PatientlySpeaking releases new product that allows patients to pay their bill thru a text message

The cell phone has become the primary means of communication for virtually everyone of all ages in America. In a recent survey by Pew Research Center, it was found that over 80% of adults text on their smart phones. But here comes the really important statistic – 98% of all text messages are opened versus only 20% of all email messages! Given this staggering fact, it makes sense to offer a product that will reach patients to enable paying their bills where they communicate – via text message.

PatientlySpeaking, a wholly owned subsidiary of Ntegrus Solutions, has taken this information to heart and has released their latest product, Pay My Bill Now, as an add-on to their Patient A/R Collection Platform. The new product uses the core texting communication capabilities of PatientlySpeaking, and adds the ability for a patient to simply click on a link in that text message to pay their bills. The patient is connected to a secure portal provided by our partner company, Maverick BankCard. The patients’ credit card information is communicated over a PCI compliant link directly to the payment gateway – never captured or visible to either the practice or PatientlySpeaking.

PatientlySpeaking, a wholly owned subsidiary of Ntegrus Solutions, announces its newest enhancement to its patient communications platform – the ability for a medical practice to recall yesterday’s “No-Show” patients and encourage them to reschedule their missed appointments. The enhancement automatically captures the “No-Show” patients for the day, generates and initiates a reminder of their missed appointment the next morning, and provides them an easy way to reschedule their appointment.

“Let’s face it, we will never be able to reduce “No-Shows” completely. Even with sending appointment reminders, there are still times when a patient just will not show for an appointment for many reasons.”, said Tom Fitzpatrick, Co-Founder at Ntegrus Solutions. “But instead of just ignoring the patient, we believe it’s better to reach out to them, the day after their missed appointment, allowing them to reschedule their appointment. This enables a Practice to easily capture potentially lost revenue, and at the same time lets their patients know that the Practice still appreciates their business.”