Don’t ignore your “No-Show” Patients

PatientlySpeaking, a wholly owned subsidiary of Ntegrus Solutions, announces its newest enhancement to its patient communications platform – the ability for a medical practice to recall yesterday’s “No-Show” patients and encourage them to reschedule their missed appointments. The enhancement automatically captures the “No-Show” patients for the day, generates and initiates a reminder of their missed appointment the next morning, and provides them an easy way to reschedule their appointment.

“Let’s face it, we will never be able to reduce “No-Shows” completely. Even with sending appointment reminders, there are still times when a patient just will not show for an appointment for many reasons.”, said Tom Fitzpatrick, Co-Founder at Ntegrus Solutions. “But instead of just ignoring the patient, we believe it’s better to reach out to them, the day after their missed appointment, allowing them to reschedule their appointment. This enables a Practice to easily capture potentially lost revenue, and at the same time lets their patients know that the Practice still appreciates their business.”